After careful consideration, we have decided to close our US custom in-ear monitor business. As a result, we will no longer accept orders for new custom in-ear monitors after July 15, 2024.

While this chapter is closing, we are excited to continue offering our high-quality universal fit in-ear monitors and earphones such as the Mach, Pro X and AM PRO X series. We remain dedicated to bringing you the exceptional Westone Audio products you know and love, built on years of working with and serving the top music professionals in the industry.

Additionally, this decision means we will be ending our Artist Program. We want to express our sincere gratitude to the customers and artists who have supported us over the years. It has been a pleasure serving you and providing best-in-class custom in-ear monitors.

Please be assured that we will continue to honor our two-year warranty obligations for custom in-ear monitors sold on or before July 15, 2024. Additionally, out-of-warranty repairs will still be offered for the foreseeable future and for so long as repair components remain in inventory.

If you have any questions, please reach out to us at customerservice@westoneaudio.com.

Thank you for your understanding and continued support.